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Knowledgebase

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Support That Cares

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We're Here To Answer Any Questions

Our clients and customers are like family. Our #1 goal is to help your business succeed, which is why we offer comprehensive help not only for getting your online business setup but for all those tough questions you might run into along the way.

Read Real Client Reviews

Anyone who has purchased a premium theme knows that there is an entire customer relationship involved. The whole experience includes everything from the quality of the theme to the documentation to the priority support, even the demos, etc.

That's why I can't say enough about AJ's care for his Total Theme customers.

Just when you think you're "just purchasing a product", here you get an amazing developer who really knows his stuff but actually takes time to write back and see how he can help!

AJ is a great combination of technical/WordPress expert and compassionate/helpful person! And I experience both every time I use Total. Thank you, AJ!

The Total theme, with the included WPBakery Visual Composer and Templatera plugins, creates an amazingly customizable responsive theme. Every page layout on your site can be tweaked if you wish, and you can build templates for different sections or categories of your posts and pages for an easy start on a new post or page.

The documentation pages are comprehensive and deserve a thorough read to allow you to better understand the possibilities. If you're still stuck on something, I found the author is quick to respond to support requests.

As a side note, if you construct your WordPress in a sandbox (like MAMP Pro) you can create as many sites as you want without a need for a license for each one - a great way to test different designs. Of course, you'll need a license when for each site that goes live.

Thank you. I love this theme. It is very easy to customise, and you really can build anything with it, which is why I am coming back to buy more licences.

The base theme itself is attractive, but the demo themes knock it out of the park for me, because they give inspiration AND a showcase for what you can do with the theme. If you follow what's been done in the demo and customise it for your needs, you are on your way to a great looking site in no time.

I find the docs easy to follow as well. Thanks again WP Explorer.

Amazing theme builder packed with fantastic features. Easy to use.

The free templates built in look stunning.

Made a great Eccommerce shop in a few hours using this, normally would spend days building the site. Sped up my workflow alot.
The code is good, site is fast.

Tried loads of theme builders that claim to do it all, this one works and is by far the best out there.

I recently purchased this template because it has allowed me to structure my Wordpress site in ways that all the other themes weren't able to do. Or at least not without knowing how to use php and other coding techniques.

So far I have been very pleased with how it is working. I've got my site structured how I would like it to be and everything is working perfectly.

I would also like to mention the excellent customer service that I received from AJ. I had a question about the theme, so I sent over asking what to do. Within an hour my question had been answered with included screenshots! I have never had such responsive and helpful support from other themes.

Very glad I made the decision to purchase this template! Thanks again to the developers!

I was so frustrated over getting a theme and then struggling to customize every part of it due to lack of or unclear documentation. There were so many options available that I found myself a bit overwhelmed, Total is so well-documented, including videos, that I am able to successfully customize every aspect so far, down to the height of the menu bar when scrolling on mobile. I don't know what it is about this theme that seems more accessible and intuitive to me. I was also struggling with other themes that had so many flashy features thrown onto one page, because I realized as I was editing the templates that I did not need them all. Total provides structure to every theme that makes sense and is related to each theme focus and is not overdone.

I also notice that Total looks more vibrant and sharp than other themes I looked at - it just stands out. That, coupled with the vast icon and typography choices, result in pages that are beautiful yet flow logically.

I recently purchased Total and refreshed the design of my website using the template. As an artist I am only limited time and budget, and I needed to have my website up and running with as little of my involvement as possible.

AJ, Adrian and their marketing genius, have been very responsive and top drawer with their support, especially when I use their ticket support system, while I set up the website. My website is not the best nor is it the end-all-be-all, but it works and looks much better than what I could have hacked with my basic knowledge of coding.

Plus if you look through their support forum AJ and his team have provided quick and helpful responses where applicable, and you can somewhat gauge the customer support there as well.

Thank you Adrian and AJ for your time and support. I wish you guys continue to deliver and do well.

Being a first time WordPress user I was able to build a website without any programming experience what so ever.

As you can image I've asked quite a few questions due to having zero experience with WordPress before purchasing the Total theme. The support team has always been polite, courteous and quick to respond to my questions no matter how basic they might be.

I've listed Customer Support as my reason, as nothing else really matters to me unless there is some level of support behind it. AJ was swift in replying to my comment post for support.

Aside from that, the TOTAL theme I purchased is unbelievable!!!...

The Total theme has been a blessing as I build and update my site. It has allowed me to create a new site that is far beyond my old themed site, and I did it all myself after a developer quoted nearly $10k to build 6-custom page templates, whereas I created 49 complete pages on my own for the cost of the theme.

Okay, it took months to complete, but in the end, I saved a lot of capital, learned a lot about my new Theme, and have a completely new site (instead of just a few new templates from a developer).

Thanks again, as you have developed the perfect combination of a customizable, flexible and feature packed theme that I can be proud of using.

Well, I accidentally hit the Save button by accident.

The theme surpasses "excellent."

And the quality of the theme is only surpassed by the most excellent support that AJ provides via the "Discussion on Total - Responsive Multi-Purpose WordPress Theme." He works long, hard hours (too hard, I'd say), goes way out of his way to answer all questions in great detail every single day, and has great grace with and patience for all, including and especially those of us who are new to WordPress and have had to learn, with his help, how to crawl and to stand before we could walk. I don't know what I would have done without his help.

I'd give it twenty stars, instead of the maximum of five, if I could.

This is the best Wordpress theme I've used so far - and I've used many.

It is flexible, intuitive and allows me to easily create great page designs. There are plenty of fonts and unlimited color choice (including transparency), and I can select different backgrounds for different pages (which is not possible on most themes). The various page elements provide plenty of options for displaying content in the clearest possible way.

I'm grateful to have finally found a powerful theme that works well.

Perkenalkan Nama Saya Dwi Sutrisno, saya bekerja di perusahaan percetakan atau lebih dikenal denagan label printing, kita memproduksi beberapa produk mulai dari label dan nametagnya dan saat ini perusahan kami sudah ada dibebebrpaa negara di dunia. Dan untuk kebutuhan rak nya sendiri kami menggunkan PT. RAJA RAK INDONESIA dimana kita sudadah beberapa kamli order atau memebeli produk produknya dari Rajarak rak Indonesia.

Untuk Pelayannanya sendiri PT. RAJA RAK INDONESIA mempunya servis yang bagus, pelayannya cepat dan untuk sesi tanya jawabnya di layani dengan baik.

Dilakukan by Email ya, dimana untuk replay emailnya pun sanagnt cepat, jadi kita tidak perlu menanti dan butuh waktu lama menunggu penawaran harga dan sebagainya.

Negosiasi haraga dilayani dnegan baik, menjelaskan kepada kita butuh rak berapa dengan haraga berapa.

Unuk harga sendiri pihak raja rak memberikan harga sangat konpetitif dengan perushaan yang serupa dan untk negosiasipun dilayani dengan baik.

Discountnya pun sangat menarik yang ditawarkan

Untuk Raja Rak terus ditingkatkan pelayanan kekonsumen, ditingkatkan kualitas produknya
Semoga Raja Rak Indonesia Semakin Sukses
Dwi Sutrisnio

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